Return About return special contract

Return Policy

Returnable or not

We accept returns only if you contact us within 7 days of the item arrival.
Please check the return conditions below.Inquiry formPlease contact us.
In addition, we do not accept returns for customer convenience. Please note.

Condition of return

We accept returns only in the following cases.
· In the case of defective products
・If the delivered product is different from the ordered product

[About returned goods / exchange of defective products]
I am sorry. We will get back to you as soon as possible.
Sorry to trouble you, but on the following contents clearly stated within 7 days after goods arrival,
Inquiry formThank you for contacting us.

・ Order code
· Product details (product code · product name · color · size · quantity)
· Details of defect contents

In addition, we will contact you later on how to return or exchange the product.
If you would like to exchange the item and it is out of stock, we will repair it or issue a refund.

[About mis-delivery products]
I am sorry. We will get back to you as soon as possible.
Sorry to trouble you, but on the following contents clearly stated within 7 days after goods arrival,
Inquiry formThank you for contacting us.

・ Order code
· Product details (product code · product name · color · size · quantity)
· Details of misdelivery contents

In addition, we will contact you later on how to exchange the product.
If you would like to exchange the item and it is out of stock, we will refund the difference.

However, returned goods can not be accepted in the following cases.
・ Returned image difference
・ Return of special items such as sale items, outlet items, and bags
・ Return of only part of the set product
・ Return after use (I've cut the product tag, I lost it)
・ A product with scratches and dirt at the customer's hand

Whether or not the postage burden for returning

We will bear the shipping fee required for returning and resending the product.

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